Our 12 Golden Rules

  1. Show Rigour when Sending the Accounting Records
    • Prepayment communicated at the latest by the 1st day of the beginning of the trimester
    • Settlements established within 60 days after the closing date
  2. Accurate and Secure Follow-up of Payments
    • Double check of all payments made through the accounts of co-ownership
    • Set-up of a collection procedure of unpaid expenses in collaboration with specialized lawyers
  3. Transparency in Keeping the Books
    • Statement of cash flows communicated each trimester to the auditor
    • Firm and irrevocable warranty of no fee collection
  4. Regular Visits
    • Biannual check-up of the building, followed by a synthesis report communicated to the Board of Co-Owners with an action plan proposal
  5. Reporting
    • Write a biannual activity report
  6. Cost Control
    • - Restrictive price policy towards suppliers in order to get the most favorable rates for the benefit of your co-owned property
  7. Work with Confidence
    • Tenders for all works planned
    • Write a letter of public market for any kind of work to be carried out
    • Official acceptance of works
  8. Permanent Availability
    • Teams available every day of the week and guard duty reachable 24/7
  9. Close Communication with our Clients
    • Written confirmation for the support of any request
    • Provision of the documents through a secure website dedicated to your co-owned property
  10. Fast Claims Management
    • Immediate support of every new case
  11. Continuous Information
    • Communication on the evolution of regulation affecting the functioning of the co-ownership property
  12. Proximity Management

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